Privacy policy

Privacy Policy

Last Updated: 01/06/2026

At Soundcraft Trading ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment providers; we do not store your card details)

  • Order history

  • IP address, browser type, device information, and cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products and services

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Detect and prevent fraud

  • Comply with legal and regulatory requirements

  • Send promotional emails or offers if you have opted in

3. Payment Information

All payments are processed securely through trusted third-party payment providers. Soundcraft Trading does not store your credit or debit card information.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your shopping cart

  • Improve website performance

  • Analyze visitor traffic

  • Enhance your shopping experience

You can disable cookies through your browser settings, although some website features may not function correctly.

5. Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business, including:

  • Shipping and courier partners

  • Payment service providers

  • Website hosting and technology providers

  • Government authorities when required by law

We do not sell or rent your personal information to third parties.

6. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Subject to applicable laws in the Kingdom of Bahrain, you may request to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent to receive marketing communications

To exercise these rights, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Soundcraft Trading

Email: soundcraftbah@gmail.com

Phone: +973 33717759

Address: Galali, Kingdom of Bahrain